Frequently Asked Questions

Are you Authorised and Regulated by the Financial Conduct Authority (FCA)?

Yes we are, you can check the FCA Register here. Our FCA Registered Number is 189815.

What experience and qualifications do you have?

All financial advisers have to meet the minimum standards of qualification set out by the FCA, to ensure their knowledge is up to date. Advisers have to be qualified to Level 4 or above of the Qualifications and Credit Framework (equivalent to the first year of a University degree)

Investment advisers also need to obtain an annual Statement of Professional Standing (SPS). All of our Advisers are fully qualified to at least Level 4 and have an up to date SPS. Please go to the Team Kymin page for further information.

What type of advice do you offer?

Financial advisers can offer “Independent” advice, where they can consider products and providers from the whole of market or “Restricted” advice, which is limited to certain advice areas or to limited provider panel.

All of the advisers at Kymin offer fully Independent Financial Advice.

Which providers do you work with?

We work with many providers across the UK. As we are an Independent firm we are not restricted to any single provider or panel of providers. In some circumstances if it is appropriate for you we will advise to consolidate your finances across one, easy-to-use platform. We will never accept commissions or inducements from products providers.

Can you advise on Defined Benefit or Final Salary transfers?

No we can’t advise on these areas in-house, but we do work with a number of other financial advice firms who can.

What are your charges?

It is important to understand what fees and charges you will pay for advice and when you will be expected to pay. We will outline if there is a fee for an initial consultation. We will also tell you the amount of any one-off fees and regular fees if you opt for one of our on-going advice services.

If you are not clear about the costs at any stage please ask us. We have a duty to tell you upfront how much our advice and services will cost.

Can the cost be deducted from my investment?

We will agree with you how you will pay for the advice you receive. We will often give you the option of whether the fee can be taken from your initial investment rather being paid directly.

We may accept payment in instalments if you have a regular contribution contract, but it is not allowed with lump sum investments.

How do we assess your financial needs?

We will outline to you the process that we use to decide how to advise you and what to recommend to you.

At the initial discovery meeting we will ask questions about your current provision, your circumstances, plans, goals, your attitude to risk and capacity for loss and any unexpected changes. Our advice does not necessarily lead to a product sale. Our role is to assess your needs and show you how to reach your goals.

How will I receive the advice?

Your advice will be given to you in most circumstances face to face but we can also carry out meetings via video conferencing facilities and in a report.

Do you offer an ongoing service?

For over 30 years Kymin’s ongoing service proposition has been the preferred option for our clients and has proved to be beneficial to them. The client experience is to build on this through regular contact and communications which are part of this service.

As well as providing initial recommendations, a core part of The Kymin Wealth Programme are regular reviews. This might be an annual review to check the value of your investments and consider any changes to your circumstances, checking your risk profile, make sure you are not missing tax saving opportunities and improving the tax effectiveness of your portfolio.

Who will look after my advice?

We will explain who will give you the advice and also explain the other contacts within the firm when we meet (e.g. for ad-hoc questions, administration etc.)

How do you know you are getting the right advice?

We pay for monthly external compliance expertise to review our files to ensure our advice is of the highest standard, along with checking that all of our advisers keep up to date with the latest news and continue with a minimum of 35 hours of Continual Professional Development (CPD) in all advice areas each year.

What if things go wrong?

Our regulated financial planning services are covered by both the Financial Ombudsman Service and the Financial Services Compensation Scheme. If you can’t get hold of your usual adviser because they may be on holiday or unavailable then we have a support team or other advisers available at all times if the matter is of an urgent nature.